Privacy Policy

Rotary Action Group for Family Health and Aids Prevention Inc. (RFHA Inc) promise to respect the confidentiality of any personal data you share with us and we will always make every effort to protect your privacy. We are a global Action Group of Rotary club members and a part of Rotary International that is dedicated to disease prevention and treatment. We value the privacy of the individuals we support, the professionals who support our work, our members and valued supporters.

Contact Us

Rotary Action Group for Family Health and Aids Prevention Inc (DBA RFHA Inc.) is a 501(c)(3) non-profit organization registered in the United States. Our registered address is: P.O. Box 12485, Atlanta, GA 30355, USA. Phone: +1 (770) 350-1552 OR +27 (0)83 456 3923. Email: [email protected]
For any data protection requests, questions or concerns contact our Privacy Officer at [email protected]. If you believe we are not processing your personal data in accordance with the law, you have the right to contact the Data Protection Authority of your country. This policy was last reviewed and updated April 2022 and can be accessed at any time at

We pride ourselves on our honesty and openness and will always be clear how, when and why we collect and process your information; we promise we will never do anything with your details that you wouldn't reasonably expect. Developing a better understanding of our donors is crucial, and your personal data allows us to manage your donation and provide the information you are entitled to. We will only send fundraising or information material to you if we have clear consent. You can change your mind at any time, as all communication has a clear unsubscribe link. Alternatively, you can email us at [email protected] or telephone or write to us using the details above.

Your Rights

You have a right to be informed when your personal data is being collected, what is collected and how it will be used or shared. You have the right to: -

  1. Ask us what information we hold about you and receive a copy of this data
  2. Ask us to delete or stop communication with you
  3. Ask us to transfer a copy of your details to another organisation
  4. We would always encourage you to let us know if any information we hold on you is incorrect or out of date

We will acknowledge and act upon your request without delay. If at any time we cannot oblige, due to legal or contractual reasons, we will explain this to you.

Your Data

We collect information in the following ways:

When you give it to us DIRECTLY

There are many ways you may give us your information. For example, when you begin volunteering, make a donation or communicate with us either by phone, in writing, including email or in person. We are responsible for your data at all times.

When you give it to us INDIRECTLY

Your information may be shared with us by relevant partners/sites. These independent third parties will only share your information when you have consented. You should check their Privacy Notice when you provide your information to understand fully how they will process your data.

Via Social Media

Depending on your settings or the privacy notices for social media and messaging services like Facebook, WhatsApp, LinkedIn or Twitter, you might give us permission to access information from those accounts or services.

Via information available publicly

This may include information found in places such as websites (Rotary club, district, action groups etc), and information that has been published in articles/newspapers.

What personal information we collect and how we use it

We will only ever capture the minimum amount of information that we need to in relation to your donation or services we provide to you. The personal data we will usually collect is: name, contact details, bank or credit card details (as relevant to the service provided), details of the enquiry, service or product. Where it is appropriate, we may also ask for additional information which will be explained to you at the time.

How we will use your data

We will use your personal data for the legitimate interest of conducting core business activities, such as:

  • Administering your donation and providing you with the services, products or information you asked for. Keeping a record oof relevant communication with you.
  • Communicating organisational messages and information to members, district and club officers on programmes and services
  • Facilitating conferences, training seminars, meetings and other special event planning
  • To present our website and its contents to you and to allow you to participate in interactive features on our website

Sensitive information

We do not collect any personal information on members classified as special category. If this is ever required during our engagement it will be with your explicit consent. We do not collect or store information from under 18's.


In the course of our legitimate business activities, there may be a need for us to share, or give access to, your personal data to third parties that provide us with services or host our applications/software that you may access, for instance:

Activity Compliance /Privacy Host Location
Campaign Monitor Privacy Policy here Australia
Donorbox Privacy Policy here
Paypal - Payment Privacy Policy here US
Elemental - Web hosting, web development and support Privacy Policy here South Africa
Rotary International Privacy Policy here US

We will ensure that data processing agreements are in place before sharing with, or giving access to, your data with any of our service/host providers.

Sharing within the Rotary organisation

When you give information to us it will be shared within the wider organisation to facilitate your donations or request and to provide the service afforded to you as part of that donation. We will ensure that data processing agreements are in place before sharing your data within the wider organisation. Clubs and districts also collect personal data for their individual club and district activities and are therefore also independent data controllers. This means they are also legally responsible for protecting your data under data protection legislation whilst in their safekeeping and will have their own privacy notices in this respect.

Sharing with third parties

We will never commercially sell your personal data to anyone else. We will only ever share your personal data in other circumstances, not listed above, if we have your explicit and informed consent at the time of collection. However, we may need to disclose your details if required to the police, other agencies, regulatory bodies or our legal advisors.

Private & Secure

We ensure that there are appropriate physical and technical controls in place to protect your personal details. For example, confidential paper records are securely stored, our online forms are encrypted and our network is protected and monitored. We review who has access to information that we hold to ensure that your personal information is only accessible by appropriate staff, Rotary members and our service/host providers. We do comprehensive checks on the companies we use before we work with them and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they may have access to as part of providing those services. We have a duty to report certain types of personal data breaches to the relevant supervisory authority, and where feasible, we will do this within 72 hours of becoming aware of the breach. If a breach is detected and likely to result in a high risk of adversely affecting you, we will inform you without undue delay.


We will only keep your information for as long as we need it to maintain our relationship and assist you with your enquiry, donation, event registration or other services. Individual members are responsible for keeping their own personal data up to date and have access to the member portal on for this purpose. In addition, where necessary, we will keep your information accurate and up to date.

Cookie Policy

The type and quantity of information we collect and how we use it depends on why you are providing it. You should be able to control what cookies are placed on your device through your browser settings. Go to to find out more about cookies, including how to see what cookies have been set and how to manage and delete them. We use Google Analytics to analyse the use of our websites by generating statistical and other information. Details captured during your visit to our websites will include, but are not limited to, traffic data, location data, weblogs and other communication data and the resources you access. However, all data collected is anonymous and will not identify you as an individual. Google, not the Association, stores this activity information. You can view Google's privacy notice here. To opt out of being tracked by Google Analytics across all websites visit their website here.